This review is 7 years late but still relevant!... I bought my (ex) beloved sweet ride from here almost 7 yrs ago to the day. My rover was one of the best cars I've ever had & I finally just had to let it go yesterday. I had to give props to santa monica suvs (& in particular, Fred, if he's still there!) for such a great car. If you're looking for a used lot w/ reliable cars, I would definitely recommend Santa monica suvs.
car buying process was the easiest
The only place to buy a car is here! Camran is an absolute gem! He is professional, considerate and very knowledgeable! He knows everything about cars! You can ask him about what model and make is reliable and a good investment, and he tells you the truth. He takes the hassle out of buying a car! In fact, he is so ethical.... He talked me into a more reasonable car that he helps to maintain and he is able to master the art of having all a car's needs manifested in one place. His team is extraordinary because Camran cares about what he does and who he sells his cars to... In fact, he will guide you and will help all the people that come to him find the right car for their needs without any non sense! This is the only place to buy a car on Los Angeles! Please go and see for yourself because I have purchased a car and sent over my friends, family and coworkers and all who buy from him are elated! He is the quintessential human being to facilitate any car transaction because the man lives and breathes these vehicles! He only drives what he sells and that is a great sign since very few people in this industry care and love what they do and the cars they sell! This speaks volumes to his character and places this man in a class of his own! I can, without reservation, recommend Camran and Santa Monica SUV's!!! Be sure to go there and meet this fine gentlemen!
So this is my first yelp review and about a month overdue. I purchased a RR sport from these guys and honestly have nothing to complain about. I shopped around for the car I wanted to purchase and found a good match at multiple dealerships and used car lots. After visiting four of them in the SoCal area I was heading home and luckily stumbled upon these guys. They showed me what they had on the lot that matched what I was looking for and when we found the vehicle I liked we negotiated a good price. As far as the auto-buying experience from them, I didn't have any issues. I'm new to the Land Rover family and didn't know much about the car other than reading up on specs. The guys taught me a lot about the capabilities and nuances of the vehicle that I hadn't leaed elsewhere. Additionally, having gone to multiple car lots over the weekend, I got to see the vehicle I purchased in multiple different conditions. EVERYWHERE else I looked, the cars appeared to have been used (and sometimes abused) by the ownership (ie. The cars would be taken home by the owner and/or their family to use personally then brought back to the lot). I didn't see that AT ALL with Santa Monica SUVs. The cars looked like they were in great condition and well cared for. Being a used lot, you sign multiple forms stating that you're buying the car AS-IS. So it's important to do a full walkthrough and inspection before making such a big purchase. I looked at IDENTICAL vehicles (for near identical prices) at the four other shops and found all of the following on different cars: severe rim damage, body alignment issues, damaged leather (looked like claw marks from pets), blown speakers, trash below seats and inside folds, broken lights, and missing reflectors). When I drove off the lot, I couldn't find anything wrong with my purchase. ALL that aside, I had to retu to them to take care of some vehicle registration paperwork. I was well remembered (like a valued customer) and well received when I arrived. Not only that, there were two minor issues with the SUV that had arisen in the month or so since I had driven off. I showed them the issues and asked if they had the parts (or could order the parts for me) and fix. They took care of them on the spot without hesitation and without asking me for a dime. They were under ZERO obligation to do that for me, but since they had the parts on hand, they did it anyway. It is for all of these reasons, and then some, that I've decided to write a yelp review for them. Maybe I lucked out, but I really don't think so. I would gladly retu to them in the future and refer other customers as well and look forward to doing business with them again. Feel free to drop me a note if you have any questions about my experiences there.